About this position
Director, Business Intelligence - Los Angeles, 90028, United States of America
Director of Business Intelligence
CD Baby | A Virgin Music Group Company
Full-Time | Los Angeles, CA / Nashville, TN / New York, NY | Remote Considered
The Opportunity
As Director of Business Intelligence, you will define and own the strategy and roadmap for making data accessible, trusted, and actionable across CD Baby. Youll establish the metrics that matter most, drive data normalization across teams, and build the infrastructure that enables self-service insights at scale.
You will partner closely with Product, Marketing, Finance, Data Engineering and stakeholders across the company to prioritize the highest-impact KPIs, ensure consistent definitions across the organization, and embed data into how decisions get made.
This role is both strategic and hands-on: youll architect the BI function while also building dashboards, leading analyses, and translating complex data into clear business recommendations.
What You'll Do
Define the BI Strategy & Roadmap
Establish a company-wide BI vision and multi-quarter roadmap.
Standardize core metrics and KPIs across business, product and technology teams.
Prioritize the highest-impact insights that drive growth, retention, and artist success.
Build scalable and self-service reporting that reduces ad hoc dependency.
Evaluate and deploy AI-enabled analytics tools that scale insight generation and reduce dependency on manual reporting
Drive Customer & Product Insights
Lead segmentation, cohort analysis, lifetime value modeling, and churn analysis.
Identify growth opportunities, at-risk artists, and high-value segments.
Define and measure success metrics for new product and feature launches.
Support experimentation and A/B testing with rigorous statistical analysis.
Analyze streaming consumption, revenue, and audience trends across digital platforms to identify opportunities for artist growth, monetization, and business performance.
Build Data Analytics Models
Partner with Data Engineering to continuously improve data quality, modeling, and governance.
Own the business-facing analytics layer, building scalable data models, reporting infrastructure, and self-service tools that enable trusted, actionable insights across the organization.
Translate complex datasets into clear, executive-ready narratives.
What You Bring
7 or more years of experience in data analytics, customer insights, business intelligence, or a related field.
Advanced SQL; experience with modern BI tools and cloud warehouses, such as Snowflake,
BigQuery, dbt, Cube.
Hands-on experience building dashboards and reports in enterprise BI tools.
Strong foundation in customer and commercial analytics, including segmentation, lifetime value,
retention, churn, experimentation, and revenue performance.
Ability to influence cross-functional stakeholders and communicate clearly at all levels.
About CD Baby
CD Baby is a music industry pioneer, empowering independent artists to distribute, monetize, and grow
their music careers globally. As a Virgin Music Group company, we combine the entrepreneurial spirit of
an indie platform with the resources and reach of a major music group. Our technology and data teams sit
at the heart of how we serve millions of artists worldwide.
Location and commute
1615 Wilcox Ave, Los Angeles, CA 90028.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3268441124.