About this position
About Sutro HallSutro Hall will be a neighborhood restaurant rooted in San Francisco - an everyday gathering place where great food, genuine hospitality, and memorable celebrations come together. Our goal is to become the kind of place guests return to week after week: equally suited for a casual dinner at the bar, a milestone celebration, or a memorable evening with friends.
We're building a team that believes hospitality is personal. Every interaction should feel warm, thoughtful, and effortless, creating experiences that are both polished and approachable.
Overview
The Assistant General Manager (AGM) plays a critical leadership role in bringing Sutro Hall to life. Working alongside the General Manager, Executive Chef, and ownership team, the AGM will help establish the standards, culture, and guest experience that define the restaurant for years to come.
As a member of the opening leadership team, this role sets the tone through visible leadership, thoughtful coaching, and a genuine commitment to hospitality. The AGM will help build the team, support daily operations, and create the kind of neighborhood restaurant guests are proud to call their own.
What You'll Do
• Help establish the culture, service standards, and operating practices that will define Sutro Hall from opening day forward.
• Lead the dining room with confidence, warmth, and a hands-on approach to hospitality.
• Help to hire, train, coach, and develop a high-performing front-of-house team.
• Foster a culture of accountability, collaboration, and continuous learning.
• Ensure exceptional guest experiences by anticipating needs and resolving concerns with care.
• Partner with the culinary team to deliver seamless communication and service between front and back of house.
• Support scheduling, labor management, inventory, cash handling, and overall financial performance.
• Maintain high standards of cleanliness, organization, safety, and professionalism throughout the restaurant.
• Build relationships with regular guests and become an active presence in the dining room and local community.
• Support private events as needed.
• Lead by example, stepping in wherever needed to support the team and the guest experience.
Who You Are
• You are a warm, approachable leader who enjoys being on the floor and connecting with both guests and team members.
• You lead with humility, professionalism, and a genuine desire to help others succeed.
• You remain calm under pressure and approach challenges with curiosity and solutions.
• You have a passion for developing people and creating a workplace where teams enjoy coming to work.
• You have an exceptional eye for detail without losing sight of the bigger picture.
• You believe great restaurants are built through consistency, teamwork, and genuine hospitality.
• You are excited by the opportunity to help open a restaurant and shape its culture from the very beginning.
Knowledge, Skills & Abilities
• Minimum two (2) years of restaurant management experience in an high-volume dining environment; opening experience a plus.
• Strong understanding of full-service restaurant operations.
• Experience hiring, training, coaching, and developing hospitality teams.
• Strong knowledge of food, wine, beverage, and service standards.
• Experience with POS systems, reservation platforms, scheduling software, inventory management, and Google Workspace.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask while maintaining composure and attention to detail.
• Must be available to work evenings, weekends, and holidays.
Work Environment
• Involves standing and walking throughout the entire shift.
• Involves frequent reaching, bending, stooping, pushing, and pulling.
• Involves lifting, moving, and carrying up to 25-50 pounds as needed.
• Requires the ability to work in a fast-paced restaurant environment.
Salary: $90,000–$105,000 annually
Bonus Eligibility: Performance-based incentive program.
Benefits
• Medical, Dental, & Vision Insurance
• Paid Time Off
• Commuter Benefits
• Dining Discounts
EOE: Sutro Hall is an equal opportunity employer committed to creating an inclusive workplace. We celebrate diversity and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law. More detail about Sutro Hall, please visit https://culinaryagents.com/entities/1149644-Sutro-Hall
Location and commute
San Francisco, CA .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3151771265.