Human Resources

Youth Outreach Case Worker

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Job typeOther PostedSep 22, 2026 Apply byOct 22, 2026

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About this position

Job Description

Job Description

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

Too many of our youth are facing challenges that put them at risk. Join 18 Degrees in giving our youth the opportunity to live their promise. Outreach Case Workers in our Community Connection (PCC) working with youth are focusing on the welfare of our youth, to avoid negative impact and succeed in their futures by identifying their goals; strengths and tracking progress; coordinating needed services; providing warm referrals, individualized support & advocacy; and facilitating groups. Working in both our Pittsfield and North Adams offices.

Required:

  • Ability to build trusting relationships while maintaining appropriate boundaries.
  • Knowledge and understanding of the systemic, socio-economic, educational and; other challenges.
  • Informed trauma care and knowledge of gang culture.
  • Ability to meet individuals where they are. Some Evening and Weekend work required.
  • Build community connections and work as a member of a supportive team.
  • Interested candidate will coordinate with counseling and mentoring personnel to facilitate multi-systemic wraparound services for at-risk youth (ages 10-24) within the city of Pittsfield, MA. 
  • Lived experience; multilingual/multicultural fluency are a plus.

4 years of Relevant Experience or Bachelor’s degree in a human service field preferred. Outreach and case management experience strongly preferred. Data collection experience a plus. Strong computer and internet skills, including Microsoft Office. 

Apply online or Send cover letter and resume to ATTN; Human Resources, 18 Degrees, Inc., 480 West Street, Pittsfield, MA 01201. AA/EOE

Location and commute

Pittsfield, MA 01201.

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How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3082877661.