About this position
• Monitor and respond to multiple company email addresses in a timely manner (customer orders, inquiries, complaints across 6-7 locations)
• Follow up with customers and coordinate order placement across multiple locations
• Respond to company reviews on Google, Yelp, and other platforms; manage reputation across all locations
• Write weekly employee newsletters and monthly customer newsletters (with help from AI)
• Manage market research and customer surveys
• Develop and maintain standard operating procedures and checklists
• Organize and manage spreadsheets and documents
• Handle administrative tasks including making calls and scheduling appointments
• Support customer service operations
Location and commute
Raleigh, NC .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3096298253.