Customer Service

Professional Matchmaker

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Job typeOther PostedSep 24, 2026 Apply byOct 24, 2026

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About this position

Job DescriptionJob Description

Professional Matchmaker – Nashville Singles

Full-Time | In-Person | Nashville, TN (West End Ave.)

Are you confident, compassionate, and unshakable under pressure? Nashville Singles is seeking a Professional Matchmaker (Client Services Specialist) to work directly with clients both in person and by phone, guiding them through their search for meaningful relationships.

This is an emotionally engaging role that requires professionalism, empathy, and the ability to set firm yet kind boundaries.

What You’ll Do

  • Meet with clients in person and by phone to coach, guide, and support their matchmaking journey

  • Curate personalized introductions that reflect compatibility and shared values

  • Handle emotional situations with patience, confidence, and composure

  • Present membership upgrades and services with honesty and professionalism

  • Maintain accurate client records and provide ongoing feedback

  • Collaborate with fellow matchmakers to meet and exceed team goals

What We’re Looking For

  • 5–10 years of experience in customer service, client relations, counseling, or coaching

  • Exceptional people skills and emotional intelligence

  • Comfortable setting and maintaining professional boundaries

  • Confident communicator—able to manage challenging or emotional conversations

  • Organized, reliable, and motivated to help others find meaningful connections

What We Offer

  • Competitive hourly pay + bonus opportunities

  • Paid time off

  • Positive, team-oriented environment

  • Modern office on West End Ave., steps from the heart of Nashville

Schedule

  • Monday to Friday, 8-hour day shift

  • In-person role (not remote)

Apply Today

If you’re compassionate yet confident, love working with people, and can stay calm and professional in emotional situations, we’d love to meet you.

Apply now for immediate and confidential consideration.

Location and commute

Nashville, TN .

Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3089234778.