About this position
Job Description
Job Description
Description:
The Onsite Technician Trainee will be responsible for repairing and refurbishing a full range of surgical instruments according to industry best practices and company specifications. Work will be completed in a company-provided mobile lab which the trainee will learn to maintain. The Onsite Technician Trainee must be able to work independently and must exhibit the drive and integrity needed to provide consistent results for customers.
After successful completion of the initial training at the SIS headquarters, the Onsite Technician Trainee will be relocated to a customer location within the continental U.S. for a minimum of one year. This is a great opportunity for travel and to build a career. If relocation is not a possibility for you, please apply to other SIS job postings which do not require a move. (https://recruiting.paylocity.com/recruiting/jobs/All/a2a7b059-244d-4a2c-929c-313bf5df2de5/Surgical-Instrument-Service-Co)
Requirements:
During the course of training, the Onsite Technician Trainee will learn to:
- Sharpen, straighten, align, refurbish, recondition, repair, replace missing or worn parts of customer instrumentation according to industry best practices and company guidelines
- Repair, calibrate, refurbish all general and specialty instrumentation and various other medical equipment as is customary to repair in a mobile lab
- Ensure all information provided to home office is correct and accurately recorded
- Interact with hospital personnel in a professional manner to ascertain necessary repairs and make recommendations to hospital personnel regarding upkeep of instrumentation and to perform all other necessary interaction to ensure customer service satisfaction
- Receive and return instrumentation to customer in a professional and timely manner, consult with hospital personnel regarding instrumentation and repairs, and make recommendations to hospital personnel regarding instrumentation as necessary
- Maintain lab inventory and supply levels as well as adhere to SIS SOP for Mobile Repair Labs
- Forward any equipment not designated for repair on Mobile Repair Lab to appropriate repair location
- Maintain service logs for Mobile Lab and Mobile Lab accessories and equipment
- Adhere to hospital criteria, products, special contract terms, etc.
- Perform and/or ensure periodic maintenance/repair of Mobile Lab (tire rotation/change, major motor, body, generator repair, etc.) or bring vehicle to a specialist for other maintenance and repair as appropriate
- Generate and distribute paperwork to customers such as invoices, tray requests, tray rotation, and other documentation as required by SIS or the customer
- Acquire a purchase order number from customers for each repair visit where appropriate
- Maintain a master tray list for each customer including service dates
- Identify areas of improvement regarding quality issues and offer solutions
- Actively participate in continued education and training
- Any and all duties as assigned by SIS
Capabilities:
- Capable of using both hands to manipulate instruments, tools and machinery
- Ability to read, write, speak, and understand English
- Ability to work well under deadlines
- Acute attention to detail
- Ability to operate autonomously
- Aptitude for analyzing and solving problems
- Capable of standing/being on feet majority of the day
- Capable of occasionally lifting items up to 50 pounds
- Maintain a professional demeanor
To apply directly on our website: https://recruiting.paylocity.com/recruiting/jobs/All/a2a7b059-244d-4a2c-929c-313bf5df2de5/Surgical-Instrument-Service-Co
MORE THAN REPAIR
Surgical Instrument Service Company (SIS) is a nationally recognized leader in surgical instrument repair. For more than 55 years, we've partnered with hospitals and healthcare organizations across the country, providing specialized repair services for stainless surgical instruments, laparoscopic, flexible and rigid endoscopes, power equipment, and other critical surgical instrumentation.
Our work goes well beyond repair. We help healthcare providers operate more efficiently, control costs, and ensure their surgical teams have the reliable instruments they need to deliver exceptional patient care.
INNOVATE. COLLABORATE. ACHIEVE.
At SIS, we challenge conventional thinking and accomplish things that are unprecedented in this industry. Our success comes from people bringing different talents and perspectives together, taking ownership, and finding innovative solutions. We believe extraordinary results are achieved through shared purpose, collaboration, and a willingness to challenge the status quo.
OWN YOUR FUTURE.
At SIS, we believe a career should be more than just a job. It's an opportunity to build something meaningful, take pride in your contributions, and have a real voice in shaping your own future. We value initiative, curiosity, teamwork, and people who take radical ownership and accountability of their work.
We're looking for individuals who see beyond their next position—people who want to develop their talents, make a lasting impact, and help build something they'll be proud to be part of for years to come.
ENGAGE. JOIN. BUILD.
If that sounds like the kind of team you'd like to be part of, we'd welcome the opportunity to get to know you.
Company Description
MORE THAN REPAIR\n\nSurgical Instrument Service Company (SIS) is a nationally recognized leader in surgical instrument repair. For more than 55 years, we've partnered with hospitals and healthcare organizations across the country, providing specialized repair services for stainless surgical instruments, laparoscopic, flexible and rigid endoscopes, power equipment, and other critical surgical instrumentation.\nOur work goes well beyond repair. We help healthcare providers operate more efficiently, control costs, and ensure their surgical teams have the reliable instruments they need to deliver exceptional patient care.\n\nINNOVATE. COLLABORATE. ACHIEVE.\n\nAt SIS, we challenge conventional thinking and accomplish things that are unprecedented in this industry. Our success comes from people bringing different talents and perspectives together, taking ownership, and finding innovative solutions. We believe extraordinary results are achieved through shared purpose, collaboration, and a willingness to challenge the status quo.\n\nOWN YOUR FUTURE.\n\nAt SIS, we believe a career should be more than just a job. It's an opportunity to build something meaningful, take pride in your contributions, and have a real voice in shaping your own future. We value initiative, curiosity, teamwork, and people who take radical ownership and accountability of their work.\nWe're looking for individuals who see beyond their next position—people who want to develop their talents, make a lasting impact, and help build something they'll be proud to be part of for years to come.\n\nENGAGE. JOIN. BUILD.\n\nIf that sounds like the kind of team you'd like to be part of, we'd welcome the opportunity to get to know you.
Location and commute
147 E North Ave, Glendale Heights, IL 60139.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3268939263.