About this position
Job DetailsStout Financial District is looking for a high-energy, hands-on Service Manager to join our leadership team! Located in the heart of the Financial District, we are a high-volume NYC institution known for epic game days, bustling happy hours, and unmatched sports energy.
You will work alongside our GM and a co-Service Managers to lead the floor, keep the energy high, and deliver seamless hospitality to everyone from commuted professionals to die-hard sports fans.
The Gig
Lead the Vibe: You’ll be the floor general during high-volume sports events, vibrant commuter rushes, and lively weekend nights. You need to pivot effortlessly from managing a packed game-day crowd to hosting our corporate regulars.
Team Collaboration: You aren’t doing this alone. You’ll work closely with the GM and your fellow Service Manager to ensure the Stout NYC standard of service and hospitality is met on every shift.
Floor Management: We need a visible, active leader. You’ll coach staff in real-time, manage the door during peak rushes, and ensure every guest has an exceptional experience.
Event Execution: From massive game-watch parties to corporate happy hours, you’ll ensure events are set up for success and executed with precision.
Operational Ownership: Assist with the daily "nitty-gritty"—opening/closing duties, labor control, inventory support, and maintaining a clean, safe, and efficient environment.
The Essentials
Schedule: Nights, weekends, and key game days are our prime time. You must be available, flexible, and energized for our busiest shifts.
Experience: 2+ years of leadership in a high-volume, fast-paced bar or restaurant setting. You know how to command a floor and move a crowd.
Versatility: You’re right at home in a loud, electric sports environment, but you haven't lost your touch for polished hospitality.
Team Player: You take pride in being part of a unified leadership unit. You communicate clearly, lead by example, and leave your ego at the door.
Stamina: You’re ready to be on your feet, moving through a multi-level space, and leading from the front throughout your shift.
Location and commute
Brooklyn, NY .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3274225590.