About this position
Clients hand over their telecom spend because they trust someone to manage it. That someone could be you!
Unity Communications is seeking a Telecom Expense Project Manager to serve as the primary point of contact among clients, carriers, and our internal teams. You will own each project from scoping to closeout, keeping timelines tight, budgets in check, and savings on target. It is a role for someone who is organized, persistent, and comfortable speaking with client executives and carrier representatives alike.
If you want your work to make a visible difference for every client you support, we’d love to hear from you.
How You Spend Your Eight Hours
Lead end-to-end Telecom Expense Management (TEM) projects, including scoping, planning, execution, and closeout
Build and validate telecom inventories of circuits, lines, devices, and contracts against carrier invoices
Audit invoices for rate errors, duplicate charges, unused services, and incorrect taxes or surcharges
Manage billing disputes with carriers and track credit recovery to resolution
Identify and execute cost reduction opportunities such as service disconnects, plan rightsizing, and carrier consolidation
Support contract negotiations, requests for proposal (RFPs), and renewals to secure better pricing and terms
Coordinate carrier transitions, site cutovers, and new service installations
Implement and configure TEM platforms, approval workflows, and cost allocation structures
Track savings against targets and deliver regular status, risk, and savings reports to clients and leadership
Work with IT, finance, procurement, and carrier account teams to keep projects on schedule
Document processes and build repeatable playbooks for future engagements
Take on additional tasks and projects as business needs arise
What You Must Possess
Three to five years of experience in telecom expense management, telecom procurement, IT project management, or a similar role
Working knowledge of carrier billing, including voice, data, wireless, and circuit services
Proven record of managing multiple projects and priorities with competing deadlines
Strong Excel and data analysis skills
Clear written and verbal communication skills for working with client executives and carrier representatives
Flexible, can-do attitude and willingness to take on work outside your core responsibilities
Legal authorization to work in the United States
Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), or equivalent certification is a plus
Hands-on experience with a TEM platform such as Tangoe, Calero, or similar is a plus
Experience with carriers such as AT&T, Verizon, Lumen, and T-Mobile is a plus
Background in a BPO, managed service provider, or telecom services environment is a plus
Experience with contract review and vendor negotiation is a plus
What You Shall Receive
HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service
VL/SL credits upon regularization
Friendly and supportive work culture
Non-taxable allowances
Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more
What You Should Consider
Probationary, full-time position
Remote work setup (must be based in the U.S.)
Monday to Friday, Mountain Standard Time (MST); exact shift to be finalized
Salary package: USD 70,000 annually
Why Join Our Company
You look for a company whose senior management listens to what you are and aren’t saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Location and commute
Gilbert, AZ 85295.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3199675327.