Host

About this position

• Welcome guests with warmth, professionalism, and genuine hospitality, creating a polished first and last impression.
• Manage reservations, waitlists, seating plans, and guest communication accurately using an iPad and reservation applications.
• Learn to recognize returning guests by face and name, and communicate their preferences, special occasions, and relevant notes to the team.
• Escort guests to their tables and coordinate seating with managers and service staff to maintain a smooth flow throughout service.
• Respond calmly and professionally to delays, seating concerns, and guest complaints. Work toward a resolution and involve a manager when needed.
• Balance reservations, walk-ins, phone calls, and in-person requests in a high-volume, fast-paced environment.
• Maintain an organized, welcoming reception area and assist with coat check and guest follow-ups as needed.
• Collaborate with the management team to uphold Casa Tua’s service standards.

Physical and technical requirements: Hosts must be comfortable standing and moving throughout the restaurant for extended periods during a shift, and proficient with an iPad and reservation applications or able to learn them quickly.

Location

New York .

The source lists New York but does not specify a city. Check the original listing for the work location and any remote-work conditions.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3271022138.