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Food Service & Hospitality

Shore Concierge

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Silversea Miami, FL 33222
Job typeOther PostedOct 21, 2026 Apply byNov 20, 2026

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About this position

The Shore Concierge is responsible for delivering highly personalized, luxury shore-side services to Silversea guests. The role supports shore excursions, private arrangements, and destination services, ensuring seamless, bespoke experiences ashore while maintaining Silversea’s six-star service standards and high guest satisfaction levels.


The Shore Concierge is responsible for delivering highly personalized, luxury shore-side services to Silversea guests.


Responsibilities


  • Deliver highly personalized, luxury shore-side services to Silversea guests.
  • Support shore excursions, private arrangements, and destination services.
  • Ensure seamless, bespoke experiences ashore while maintaining Silversea’s six-star service standards and high guest satisfaction levels.


Qualifications


  • Previous experience in luxury hospitality, concierge, or shore excursions (Previous shipboard experience is required.)
  • Strong administrative and organizational skills with attention to detail.
  • Proficiency in Word, Excel, Outlook, Fidelio Cruise, and MXP systems.
  • Fluent English required; additional languages highly valued (e.g., French, German, Italian, Spanish, Portuguese, Mandarin).
  • Excellent interpersonal skills, polished appearance, and a luxury-mindset approach to service.
  • Ability to work under pressure, meet deadlines, and adapt to fast-changing port operations.
  • Valid passport and C1/D visa (or eligibility) preferred.


Required Skills


  • Guest-centric service attitude
  • Destination knowledge and curiosity
  • Multitasking in a fast-paced environment
  • Cultural sensitivity and discretion
  • Team collaboration and flexibility


Click the link below to create your profile and apply.

http://ops.rclctrac.com/sources/link/MjE5LzE1MA%3D%3D

Location and commute

Miami, FL 33222.

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How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3188640076.

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