Customer Service

Referral Specialist/HIS Clerk On-Call

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Job typeOther PostedSep 11, 2026 Apply byOct 11, 2026

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About this position

Job Description

Job Description

The Referral Specialist/HIS Clerk is responsible for seeing that timely specialist/procedural referrals are made which follow that patient’s insurance and referring provider’s specifications. 


Qualifications:


  • Understands and has the ability to demonstrate the importance of exemplary customer service.
  • Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures.
  • Ability to work cooperatively as a productive member of a team.
  • Ability to use multi-line phone system, computer systems, and general office equipment.
  • Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling.
  • Ability to adapt to change and new technologies to perform successfully.
  • Ability to comply with HIPAA laws and accreditation requirements.
  • Ability to correspond and access databases preferred.


Location: McBain, MI

Exempt/Non-Exempt: Non-Exempt

Benefits: N/A

Employment Type: On-Call, as needed basis.


Family Health Care is an Equal Opportunity Employer.


Location and commute

McBain, MI 49657.

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How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3049705779.