Event Coordinator

About this position

Events Coordinator | STARR Restaurants at The Nora Hotel

STARR Restaurants at The Nora Hotel is hiring an Events Coordinator to keep our Event Sales Department running smoothly behind the scenes. You’ll be the organized, detail-minded link between our Event Sales Manager, Chefs, Restaurant Managers and Beverage Managers, making sure every inquiry is answered, every booking is accurate and every BEO reaches the right people on time.

This role suits someone who loves hospitality, thrives on process and enjoys seeing an event come together from first inquiry to final printed menu.

What You’ll Do

Inquiries and Communication

• Qualify and clarify incoming email inquiries: confirm restaurant preference, let guests know when a date is unavailable, and offer alternate dates or cross-sell to another restaurant
• Route à la carte reservation requests and any non-event emails to the appropriate restaurant or department
• Communicate with Managers and Chefs on behalf of Event Sales Managers on availability, approvals and other questions that need follow-up

Bookings and Reservation Platforms

• Enter and revise event bookings in our reservation platforms at the request of Event Sales Managers, and check availability as needed
• Maintain the reservation platforms for event-related activity, including following up with Event Sales Managers on table holds
• Maintain and update Tripleseat, including picklists for menu and beverage changes shared by Chefs and Beverage Managers

BEOs

• Send weekly BEO packets to Restaurant Managers and Chefs
• Send daily final BEOs to Restaurant Managers and Chefs
• Cross-check weekly BEOs against reservation platforms to confirm dates and timing align and to catch errors

Menus

• Keep event menus current by working with Chefs on updates and sharing changes with Event Sales Managers
• Design custom menus in InDesign, route them to Event Sales Managers for approval, and send final files to the restaurants and Production for printing

Team Support

• Support Event Sales initiatives such as competitive analysis and marketing plans
• Process vendor certificates of insurance (COIs) and obtain security codes for vendor load-in as needed
• Assist with rental orders on request

Desired Qualifications

• Experience in events, catering, hospitality or restaurant administration (1–2 years preferred)
• Familiarity with Tripleseat and restaurant reservation platforms such as OpenTable, Resy or SevenRooms
• Working knowledge of general design software for menu design
• Strong attention to detail and the ability to spot discrepancies across BEOs, bookings and menus
• Clear, professional written communication and a prompt, organized approach to email
• Comfort juggling multiple managers, deadlines and requests in a fast-paced environment
• Proficiency with Microsoft Office or Google Workspace

STARR at The Nora Hotel is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location and commute

West Palm Beach, FL .

Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3214610384.