About this position
General Manager, Jewel of the South
Jewel of the South is a classic New Orleans tavern, reimagined, featuring innovative, seasonal food and drink in an 1830s Creole cottage in the French Quarter. Founder and Partner Chris Hannah directs Jewel’s cocktail program, seamlessly blending classic and modern into a transportive narrative, referencing the city's rich history and sourcing ingredients with intention. The culinary program is led by Chef Chris Reis who has reimagined and refined classic New Orleans dishes, alongside a seasonal rotation of new dishes focused on exceptional produce and seafood. John Stubbs is the Managing Partner, and Paul Greagoff is the Director of Operations. Jewel of the South is recognized as one of the top bars in the world by World’s 50 Best Bars. Jewel has won the James Beard award for Outstanding Bar Program, the Best Restaurant Bar in America and Best US Bartender for Chris Hannah at Tales of the Cocktail, debuted on North America’s 50 Best Bars list at #24, before rising to #6 on the 2026 list. https://www.jewelnola.com/
Position Overview
As General Manager, you will lead every part of Jewel of the South's operation and uphold our commitment to gracious hospitality, respect, and top-tier service. You will report to Ownership and the Director of Operations. You will work closely with a team of restaurant managers. You will own the restaurant's financial performance, build and develop a strong management team, and set the culture for the entire staff. You will also make sure the business meets all ATC, health, and federal and state regulations, and that it runs to the standard that has earned Jewel international recognition.
Key Responsibilities
Leadership & Culture
- Lead the full restaurant team, setting the standard for service and modeling impeccable hospitality on the floor.
- Hire, train, and develop the management team. Set clear goals, hold managers accountable, and support their professional growth.
- Oversee recruiting, onboarding, and training programs across all departments, building a pipeline of future leaders.
- Handle performance and employee relations issues fairly and promptly, and foster a positive, respectful workplace.
Financial Performance
- Own the restaurant's P&L: build annual budgets and forecasts, and meet revenue, labor, and cost-of-goods targets.
- Set staffing levels and approve schedules against sales forecasts.
- Oversee purchasing, inventory, and vendor relationships for food, beverage, and supplies.
- Review weekly and monthly results with the Director of Operations and lead action plans to address gaps.
- Maintain cash handling controls, and make sure deposits and accounting procedures are accurate and audited.
Operations & Compliance
- Ensure compliance with ATC, health code, labor law, and all federal, state, and local regulations, and keep licenses and permits current.
- Maintain the facility and equipment, including preventive maintenance and contractor relationships.
- Partner with kitchen and bar leadership to protect menu standards and program quality.
- Oversee reservations, private events, and guest relations, and personally resolve escalated guest concerns.
- Make sure the team uses our systems effectively, including OpenTable, Tripleseat, Smart Tab, and MarginEdge.
Qualifications
- 5+ years of restaurant management experience. At least 2 of those years should be as a General Manager or senior AGM in a fine-dining setting.
- 8+ years of total restaurant experience. Cocktail bar experience required.
- Proven P&L ownership and a track record of meeting financial targets.
- Experience hiring, developing, and leading managers.
- Strong leadership, communication, and conflict resolution skills.
- Exceptional ability to build relationships with guests, staff, vendors, and the community.
- Working knowledge of Louisiana ATC regulations.
- ServSafe Manager certification and a Louisiana Responsible Vendor permit, or the ability to obtain both.
- Energetic and committed to delivering world-class service.
Compensation: depends on experience plus performance-based bonus
Work Schedule: Full-time salaried position, approximately 45-65 hours per week averaging 50. Evenings, weekends, and holidays required.
Benefits
- Fully paid health insurance
- Dental/vision insurance
- 3 weeks PTO
- Weekly pay
- Annual restaurant closures
- Employee discount
- Flexible schedule
- Subsidized parking
- WeHelpNola partnership
- Closed Christmas, Thanksgiving, Lundi Gras, Mardi Gras, Ash Wednesday
How to Apply
Interested candidates are invited to submit their resume. A cover letter is required. Please send to paul@jewelnola.com
Location and commute
New Orleans, LA .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3170280865.