About this position
*Position summary*Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
*Ferny* is a fertility and gynecology practice with four locations across Manhattan. We brought everyday gynecology and advanced fertility care under one roof because women were tired of starting over with a new specialist every time their life changed.
*That model only works if the technology holds it together. *The record has to follow the patient. Her lab result has to reach her before she calls to ask. Her physician needs the whole picture in the room, not after the visit.
_*We are hiring a Director of Healthcare Technology to build that.*_
*WHY THIS ROLE IS DIFFERENT*
Most healthcare technology jobs are custodial. You inherit an aging EMR, a standing backlog, and a mandate to keep the lights on. This one is not that. You will run our EMR evaluation and choose the platform — the RFP, the demos scripted against our actual workflows, the reference calls, the recommendation to leadership. Then you will implement the system you chose and own it afterward. Very few people in this field get both halves. You make the call, and then you live with it.
*WHAT YOU WILL OWN*
* EMR selection and implementation, end to end — evaluation, configuration, data migration, integrations, testing, training, cutover, and stabilization, then ownership of the platform through releases and optimization.
* Integrations across our EMR, reference labs, billing, clearinghouse, patient platforms, analytics, and call center — including the HL7, FHIR, API, and file-based interfaces, plus the mappings, monitoring, and reconciliation that keep them reliable.
* Analytics and reporting that clinical, operational, financial, and marketing leaders all trust, because you settled the definitions with them before publishing. Provider and site performance, patient conversion, wait times, notes completion, billing, call center activity, and patient satisfaction.
* AI implementation for clinical documentation, prior authorization, billing, and call center workflows — vendor reviews, BAAs, security review, rollout, and the controls for PHI, human review, auditability, and clinical risk. Then measuring whether it actually worked.
* Patient experience technology — scheduling, registration, communications, forms, records, lab results, education, and portal access. Program and vendor delivery — turning approved priorities into projects with owners, milestones, and acceptance criteria vendors are held to. Concise status reporting to our Interim CTO, with blockers raised early.
*WHAT WE ARE LOOKING FOR*
*Required*:
* 7+ years in healthcare technology, clinical systems, data, or implementation Experience delivering a significant EMR evaluation, implementation, or migrationWorking knowledge of healthcare workflows, HL7, FHIR, APIs, data migration, SQL, and BI platforms
* Experience implementing third-party healthcare or AI productsStrong program and vendor management skills Working knowledge of HIPAA, healthcare data governance, privacy, and clinical risk
* Ability to validate technical work while coordinating specialized vendors
* Strong communication, documentation, and problem-solving skills
*Preferred:*
* Experience at a startup or rapidly growing healthcare organization
* Multi-site physician practice experience eClinicalWorks
* Fertility or REI workflows
* Laboratory integrations, clearinghouses, or revenue cycle systems
*THE DETAILS *
* Pay: $165,000 – $185,000 per year, plus a performance bonus and benefits
* Location: Onsite in Midtown Manhattan, with travel to our clinical sites
* Schedule: Full-time, with some after-hours availability for planned cutovers, go-lives, and critical incidents
* Reports to: Interim Chief Technology Officer
* Partners with: Our Senior Systems & Security Engineer, clinical leadership, and practice operations
*ONE MORE THING *
Fertility care asks a great deal of the people who come to us. They arrive hopeful, or exhausted, or both. xhmxlyz The technology we build is how they find out, how they are reached, and how they are remembered between visits. If that is the kind of problem you want to spend the next few years on, we would like to meet you.
Pay: $165,000.00 - $185,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Education:
* Bachelor's (Required)
Experience:
* Healthcare Technology: 7 years (Required)
* Vendor management: 5 years (Required)
Location:
* New York, NY 10017 (Preferred)
Ability to Commute:
* New York, NY 10017 (Required)
Work Location: In person
Location and commute
450 Lexington Ave Fl 2, New York, NY 10017.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3010457575.