About this position
We're looking for a Remote Client Support Specialist to help ensure our clients feel supported, informed, and taken care of every step of the way. This role focuses on clear communication, thoughtful follow-through, and keeping things running smoothly behind the scenes.
If you're someone who enjoys helping others, staying organized, and working independently, this could be a great fit. The position is fully remote, offers flexible scheduling, and includes training—so no previous industry experience is required.
What You'll Be Doing
Respond to client questions through email, phone, and messaging platforms
Assist with scheduling, coordination, and service-related requests
Share accurate, easy-to-understand information based on client needs
Maintain clear and organized client records
Follow up to ensure tasks are completed and clients feel supported
Use internal tools and systems to manage daily responsibilities
What We're Looking For
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Strong written and verbal communication skills
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Reliable, detail-oriented, and well organized
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Comfortable working independently in a remote environment
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Open to learning new systems and workflows
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Professional, consistent, and client-focused
What You'll Receive
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Fully remote position
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Flexible scheduling based on availability
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Structured onboarding and paid training
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Ongoing guidance and access to resources
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Opportunities to build transferable professional skills
Schedule
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Flexible — aligned with your availability
Location and commute
Fargo, ND .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3052559767.