About this position
Senior Property Claims Representative
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
Investigate, evaluate and control property and casualty claims under minimal supervision.
Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.
Maintain advanced knowledge of farm machinery, livestock and home furnishings.
Required:
Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
Minimum five to seven years multi-line or property claims experience required.
Advanced knowledge of insurance contracts written by the companies required.
Advanced knowledge of company and divisional policies and procedures required.
Must possess outstanding listening and superior customer service skills.
Advanced knowledge of estimating systems and construction requirements and methods required.
Must have access to high speed Internet at home if position is field-based. Must possess a valid driver license with an acceptable driving record.
Designations in INS, AIC and/or similar professional insurance designation required.
Preferred:
Designation in CPCU preferred.
Note: This is a work from home position primarily covering these Michigan counties: Allegan, Barry, Berrien, Cass, Ionia, Kent, Muskegon, Ottawa, St. Joseph, Van Buren. Candidate must live in one of these Michigan counties.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
PI595c5919a370-38003-41186835
Location and commute
120 Monroe Center St Nw, Grand Rapids, MI 49503.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3131962177.