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Field Operations Specialist

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GLOBAL OPS New York
Job typeOther PostedOct 26, 2026 Apply byNov 25, 2026

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About this position

Location: Long Island & Queens (back up to Brooklyn)

Employment Type: Full-time - Salaried

Work Setting: Field-Based (Multi-Site)
Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements)
Compensation:

  • Unarmed: $62,400 annually

  • Armed: $76,700 annually (must possess valid NYS Armed Guard License, and Carry Permit)

About the Role

The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS’ Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions.

This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations.

The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally.

This role is structured as a developmental pathway into formal field management leadership.

Key Responsibilities

1. Regional Shift Coverage & Workforce Stabilization

  • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs

  • Float between multiple client locations within assigned region

  • Maintain operational continuity during scheduling gaps

  • Support staffing stabilization efforts during peak operational periods

2. Site Familiarization & Operational Readiness

  • Develop working knowledge of all assigned sites, including post orders and client expectations

  • Conduct regular site visits and walkthroughs

  • Perform perimeter checks and site checks

  • Identify operational inconsistencies and escalate appropriately

3. Incident Response & Escalation Support

  • Respond to urgent field incidents in coordination with Company Management

  • Support proper incident documentation and reporting

  • Maintain composure and professionalism during high-pressure situations

  • Reinforce escalation protocols and operational standards

4. Quality Assurance & Standards Enforcement

  • Reinforce company protocols and professional conduct standards

  • Support onboarding shadowing for new agents

  • Provide real-time feedback to Managers regarding operational trends

  • Model accountability, punctuality, and field professionalism

Authority & Reporting Structure

  • Reports directly to the Manager of Field Operations

  • No direct reports

  • No hiring, termination, or disciplinary authority

  • No client contract ownership

This role supports field management.

Qualifications

  • Minimum 5 years of private security or related operational experience

  • Valid NYS Security Guard License (required)

  • Valid NYS Armed Guard License (required for Armed role)

  • Valid Carry Permit (required for Armed role)

  • Strong understanding of field security operations

  • Ability to travel between multiple Long Island and Queens

  • Professional communication skills (verbal and written)

  • Ability to remain calm under pressure

  • Strong situational awareness and decision-making ability

Physical & Work Requirements

  • Ability to stand and walk for extended periods

  • Ability to travel between sites throughout Long Island and Queens

  • Flexibility for evenings, weekends, and emergency coverage

  • Ability to respond to urgent operational needs

What Success Looks Like

  • Reliable coverage stabilization

  • Clear, professional incident escalation

  • Strong site familiarity across region

  • Reduced operational disruption

  • Positive client and internal feedback

  • Demonstrated readiness for advancement into Field Management

Career Path

Security Agent
↓
Field Operations Specialist
↓
Regional Security Operations Manager
↓
Director of Security Operations

This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles.

Why Join GLOBAL OPS

  • Work within a structured and disciplined field management model

  • Competitive compensation aligned with responsibility

  • Clear advancement pathway

  • Exposure to diverse operational environments

  • Opportunity to contribute meaningfully to field stabilization

Location

New York .

The source lists New York but does not specify a city. Check the original listing for the work location and any remote-work conditions.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3211497070.

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