Service Manager

About this position

Hamlin House | JF Restaurants
Orlando, FL | Full-Time

JF Restaurants is seeking a passionate, hands-on Service Manager to join the team at Hamlin House, an exciting new hospitality destination in Orlando's SoDo neighborhood.

Florida-inspired and redefining the social and racquet club experience, Hamlin House spans more than 28,000 square feet of indoor–outdoor space, featuring premium pickleball courts, curated cultural experiences, and a vibrant food and beverage program led by Chef John Fraser and JF Restaurants. Here, exceptional cuisine, meaningful connection, and sport come together to create a life beyond the lines.

We are looking for a hospitality professional who thrives in a dynamic environment, leads by example, and takes pride in developing teams and delivering memorable guest experiences.

What You'll Do

• Oversee daily front-of-house service, ensuring exceptional hospitality and operational consistency.

• Lead and support the service team through active floor presence, coaching, and clear communication.

• Partner with culinary and beverage leadership to deliver a seamless guest experience.

• Maintain high standards of service, presentation, cleanliness, and organization.

• Manage guest feedback, special requests, VIP experiences, and service recovery.

• Assist with scheduling, labor management, training, and employee development.

• Lead pre-shift meetings and reinforce service standards and operational procedures.

• Foster a positive, professional, and accountable team environment.

What We're Looking For

• Previous management experience in upscale dining, hospitality, private clubs, or a comparable environment.

• Strong knowledge of restaurant operations, food and beverage service, and guest relations.

• A hands-on leader with excellent communication and team-building skills.

• Strong attention to detail and the ability to manage multiple priorities.

• A genuine passion for hospitality, team development, and creating memorable experiences.

• Open availability, including evenings, weekends, and holidays.

Join JF Restaurants and help us create a life beyond the lines at Hamlin House.

JF Restaurants are an equal opportunity employer.

Location and commute

Orlando, FL .

Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3269323068.