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Host / Receptionist

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Majorelle New York
Job typeOther PostedOct 5, 2026 Apply byNov 4, 2026

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About this position

This Host / Receptionist Position will be dedicated to providing an exceptional pre-arrival, arrival and departure experience for guests.
If you are passionate about hospitality and want to be part of a great team with amazing potential for growth, this is the perfect opportunity to take your career to the next level!

Reports to:                       GM at Majorelle

 

Expectations:

  • The ideal candidate would have knowledge and a passion for food and beverage service and ideally for Tea and Afternoon Tea
  • A dedication to maintaining high quality experience and high service standards is paramount.
  • Drive a positive and fun work environment culture, working with your team to run a successful operation.
  • To communicate appropriately with all guests regarding reservations, confirmations, and menu items
    • To take full and complete reservations, including confirmations (written and verbal). Via e-mail, text, open table, etc
    • Menu typing, printing, handling.
    • Guest seating, coat check
    • Exceptional interpersonal skills to facilitate a warm and welcoming atmosphere.
    • To assist with all aspects of the guests encounter
  • This position is a property-based (on-site) position
  • Bring your skills and talent and be part of an amazing team.

 

General Duties and Responsibilities:
  • Ability to provide welcoming, superior guest service within a fast paced, diverse luxury environment.
    • Assist and communicate appropriately all aspects of reservations/bookings.
    • Assist with greeting of guest promptly, courteously, graciously with eye contact, a smile and good posture.
    • Take full responsibility for guest coat check and personal items as needed.
    • Assisting with seating and of adding seating as required for additional capacity for additional guests, including moving tables and chairs.
    • Ownership of the day-to-day duties and responsibilities of the Reception Desk
  • Positive attitude and service oriented willing and able to go above and beyond.
    • Exceptional interpersonal skills to facilitate a warm and welcoming atmosphere for all interactions with all guests.
  • Ability to provide personalized service, courteous, efficient, friendly, and detailed in all interactions with guests and colleagues.
  • Detail oriented and hands on.
  • Empathetic to the guest’s needs.
    • To ensure all details of service are performed properly and that every guest always receives the highest quality of service.
  • Ability to maintain a friendly yet unobtrusive manner with all guests throughout their experience.
  • Accurate knowledge of guest
    • Ability to recognize regular or familiar guests and to greet them by name or to always use guest name when guest name becomes known.
    • Ability to anticipate guest needs / read the guest/table as needed.
  • Excellent interpersonal and communication skills.
    • Able to understand and follow written and verbal instructions.
    • Excellent phone skills, customer service oriented and proactive.
  • General cleanliness and sanitary responsibilities including:
    • Responsible to keep work area clean, sanitized, and tidy at all times.
    • To ensure all areas are stocked and all opening, service and closing side duties are completed correctly.
  • Managing time and workload to ensure the smooth running of all operational needs between the Front of House and the Back of House operations pertaining to all aspects of service.
  • Ability to utilize the POS systems correctly – Micros, Open Table, Resy.
  • To enable a safe working environment for oneself and all employees including Front and Back of House areas.
  • Participation in meetings, continuing education and training as required.
  • Responsible for personal schedules/payroll keeping/records.
  • Responsible for uniform maintenance, appearance, and procedures.
  • Experience in various capacities of restaurant staff (i.e.: server, host, bartender, busser, runner, etc.) strongly preferred.
  • Passion for Luxury Food and Beverage and Excellence, New York City F&B Luxury Hospitality experience preferred.
  • Excellent telephone and floor etiquette are required for this position.
  • Excellent presentation.
  • Problem Solving, Ability to be creative, innovative and strive for continuous improvements,
  • The ability to lift 25/50/. pounds when required.
  • The ability to respond quickly to sounds and Hotel alarms.
  • The ability to move safely over uneven terrain or in confined spaces.
  • The ability to see and respond to dangerous situations timely.
  • The ability to come to work in extreme weather.
  • Ability to perform other tasks or projects as assigned by the hotel management and staff.

More detail about Majorelle part of The Lowell Hotel, please visit https://culinaryagents.com/entities/72208-Majorelle

Location

New York .

The source lists New York but does not specify a city. Check the original listing for the work location and any remote-work conditions.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3131095186.

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