About this position

Client Experience Planning Specialist

Remote | Flexible Schedule | Training Provided

We're looking for organized, client-focused individuals to help turn travel ideas into well-planned experiences.

As a Client Experience Planning Specialist, you'll assist with researching options, organizing reservations, coordinating schedules, and keeping important trip details clear and accurate. Depending on the client's needs, this may include accommodations, activities, transportation, dining, or other experience-related arrangements.

Previous industry experience is not required. Training and ongoing support are provided.

What You'll Work On

Learn client preferences, dates, and priorities
Research activities, destinations, and experience options
Assist with reservations and confirmations
Coordinate accommodation and transportation details
Organize schedules and itinerary information
Provide updates and follow up on pending items
Help with changes or special requests
Maintain accurate client records

What We're Looking For

Strong communication and organization skills
Good attention to detail
Reliable follow-through
Comfort researching and comparing options
Ability to manage multiple client requests
Comfort working independently
Familiarity with email and online systems
Willingness to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, planning, or client support can be helpful, but it is not required.

What You Can Expect

Fully remote work
Flexible scheduling
Structured training
Ongoing support and resources
Access to digital planning tools
Opportunities to build client-service and travel-planning skills

Eligibility

Applicants must be located in:

Next Step

Selected applicants will be invited to a live interview to review the position, compensation structure, training, support, and next steps.

Apply

If you're organized, creative, and enjoy helping clients turn ideas into well-coordinated experiences, submit your application today to be considered.

Location and commute

Tuscaloosa, AL .

Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3182820270.