About this position
Job Description
Job Description
Summary: This position oversees front office operations and revenue cycle processes across the hospital’s rural healthcare clinics. Reporting to the Practice Manager, this role focuses on optimizing workflows, ensuring compliance with RHC regulations, improving staff performance, and enhancing revenue cycle outcomes. This position supervises medical receptionists, collaborates with hospital-based revenue cycle staff, and works with consultants and revenue cycle or billing company, for the hospital and clinics, in a professional manner. This person would travel to clinics in Adams and Brown County Ohio.
Essential Duties and Responsibilities include the following; other duties may be assigned.
· Responsible for the financial performance of the revenue cycle
· Generate, analyze, and act on key financial operations (e.g., A/R reports, payer mix, claim denial trends, collection rates, etc.)
· Full analysis of aged A/R, ensure accurate and timely charge entry, billing, and claims submission
· Evaluate rates vs. reimbursements, ensure rates are consistent with rate letters
- Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures
- Review errors in patient demographic and insurance data to reduce billing issues
- Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account
· Promoting excellent customer service
· Develops, implements, and maintains office policies and procedures
· Interviews, hires, and trains a productive medical office team when directed to do so by Practice Manager
· Completes performance reviews with staff when directed by Practice Manager
· Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences
· Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state and local regulations
· Ensures staffing is appropriate for day to day operations, working open position as necessary
· Serve as the primary liaison between reception staff, practice management, hospital revenue cycle teams, and external consultants
· Completes all other duties as assigned by Practice Manager, Revenue Cycle Manager, hospital consultants, etc.
Location and commute
6886 Tri County Rd, Seaman, OH 45679.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3066957139.