About this position
Travel Navigator Co. is seeking an enthusiastic, customer-focused individual to join our team as a Cruise Specialist. In this role, you will help clients choose and book cruise vacations that match their preferences, from comparing options to confirming every detail.
Key Responsibilities:
- Assist clients with selecting and booking cruises
- Explain trip options, including cabin and room categories, dining, and package inclusions
- Speak with clients to understand their travel dates, group needs, and budgets
- Recommend cruise lines, ships, and resorts that fit each client's goals
- Confirm availability, pricing, and reservation details with suppliers
- Guide clients through the booking process and make sure all details are accurate
- Maintain organized records of bookings, payments, and client information
- Follow up with clients before travel and assist with changes or updates when needed
- Follow company procedures and support the team with administrative tasks as needed
Qualifications:
- Experience in customer service, hospitality, sales, or travel is helpful but not required
- Ability to explain options clearly and help clients feel confident in their decisions
- Strong organizational and multitasking skills with attention to detail
- Excellent communication and customer service skills
- Comfortable using computers, web-based systems, and online communication tools
- Ability to work independently in a remote environment with reliable internet access
- Must be at least 18 years of age and authorized to work in your location
What We Offer:
- Remote work environment
- Training Provided
- Comprehensive onboarding and training resources
- Access to travel industry tools and supplier networks
- Ongoing learning and professional development opportunities
Location and commute
Long Beach, CA .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3145482234.