About this position
Job Description
Job Description
Business Office Manager – Care Village West Roxbury and Care Village Mattapan Skilled Nursing Facilities
Location: West Roxbury, MA
We are seeking an experienced, detail-oriented Business Office Manager to join our skilled nursing facility team in West Roxbury, MA. This is a key leadership role responsible for managing all business office operations to ensure accurate billing, efficient financial processes, and exceptional customer service for residents and families.
⭐ Key Responsibilities:
• Oversee daily business office operations, including billing, collections, A/R, A/P, and payroll coordination
• Manage resident financial files, insurance verifications, Medicaid/MassHealth applications, and census data
• Ensure accurate and timely month-end reporting
• Serve as the primary resource for residents and families regarding financial questions
• Collaborate with nursing, admissions, and administration to maintain smooth operational workflows
• Maintain compliance with all state, federal, and facility policies
• Supervise and support business office staff as needed
⭐ Qualifications:
• Previous experience in a skilled nursing facility or healthcare business office required
• Strong knowledge of Medicare, Medicaid/MassHealth, Managed Care, and other third-party payer reimbursement
• Proficiency with long-term care billing systems (e.g., PCC)
• Excellent communication, organizational, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
⭐ Why Join Us?
• Supportive and collaborative leadership team
• Competitive salary and comprehensive benefits package
• Opportunity to make a meaningful impact on residents and families
• Stable, well-established facility with a commitment to quality care
? How to Apply:
Please send your resume to Agallagher@bearmountainhc.com.
Location and commute
West Roxbury, MA 02126.
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3052139990.