About this position
Job Description
Job Description
M-F – business hours, plus, on-call. Plus, the ideal candidate will be flexible and can work weekends for project work as needed
Job Description Overview
- Keep the DC area neat, clean, and up to Roche standards.
- Update DCIM with information regarding new, upgraded, or deinstalled hardware.
- Manage service requests through our ticketing tool, ServiceNow.
- Escort third-party vendors and other personnel through the Data Center.
- Run pre-terminated cables (Single Mode, Multimode, CAT5E, CAT6, CAT6A) and dress them neatly.
- Install hardware (Networking, Compute, Storage, etc.) into racks, connect to power, Ethernet, and KVM, and properly label all hardware, cables, and materials.
- Install rack-mounted PDUs and set up network interfaces – must have console experience
- Participate in projects to deinstall, replace, or upgrade hardware.
- Manage stock of spares, parts, and materials, including placing replacement orders.
- Under the direction of an engineer, replace FRUs in hardware (fans, power supplies, disk drives, memory, etc.).
- Consult with engineering on new installs, replacements, and deinstalls.
- Perform on-call and after-hours support as needed.
- Handle logistics (picking up packages, shipping between sites, etc.).
- Manage e-waste for IT components leaving the Data Center.
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation
Location and commute
Indianapolis, IN .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3119066428.