About this position
About Us
Wagyu Factory is looking for friendly, outgoing, and organized Hosts/Hostesses to join our team for our exciting new restaurant opening! As the first point of contact for our guests, you will play an important role in creating a welcoming atmosphere and ensuring a smooth dining experience.
We are looking for individuals who have excellent communication skills, a positive attitude, and the ability to stay organized in a fast-paced restaurant environment.
Job ResponsibilitiesGreet and welcome guests warmly and professionally upon arrival.
Manage reservations, walk-ins, and waitlists efficiently.
Coordinate seating arrangements to maintain balanced server sections and smooth restaurant operations.
Provide accurate estimated wait times and communicate updates to waiting guests.
Answer incoming phone calls and assist guests with reservations, restaurant information, and general inquiries.
Explain the restaurant's dining concept, promotions, and membership benefits when applicable.
Maintain an organized and welcoming entrance, host stand, and waiting area.
Communicate effectively with servers, managers, and other front-of-house team members.
Handle guest concerns and special requests professionally, escalating issues to management when necessary.
Monitor table availability and coordinate with bussers and servers to ensure efficient table turnover.
Assist with opening and closing duties, including preparing the host station and organizing reservation information.
Follow restaurant policies, service standards, and guest hospitality procedures.
Previous restaurant hosting or customer service experience preferred but not required.
Excellent communication and interpersonal skills.
Friendly, outgoing, and professional personality.
Strong organizational skills and attention to detail.
Ability to multitask and remain calm during busy service periods.
Comfortable using reservation systems, tablets, and basic POS technology.
Strong teamwork and problem-solving abilities.
Ability to stand for extended periods.
Flexible availability, including evenings, weekends, and holidays.
Reliable, punctual, and willing to learn.
Opportunity to join a brand-new restaurant opening team.
Competitive hourly compensation.
Comprehensive training provided.
Supportive and team-oriented work environment.
Opportunities for career growth and advancement.
Flexible scheduling based on business needs.
If you enjoy interacting with people, have a passion for hospitality, and want to be part of an exciting new restaurant, we would love to hear from you!
Contact Email: Edison@wagyufactory.com
Apply today and become part of the Wagyu Factory opening team!
More detail about Wagyu Factory Edison, please visit https://culinaryagents.com/entities/1207918-Wagyu-Factory-EdisonLocation and commute
Edison, NJ .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3141369933.